From Frustration to Freedom: The Story Behind Total Web Solutions

We Didn’t Start With a Big Team or a Fancy Office.

Just a laptop, a vision, and a lot of late nights figuring things out.
This is how we built a digital agency from the ground up, and how we help others do the same.

Siong Thong
Founder & Digital Strategist
Founder of Total Web Solutions
Hi, I’m Kho — founder of Total Web Solutions.

Humble Beginning

My journey into digital began not with confidence, but with curiosity. I was trained in a completely different field, but I was drawn to the world of websites, digital marketing, and online businesses.

Difficulty and Limitation

Back then, hiring a web designer was costly. And even if you had a great-looking site, hosting was a nightmare. Slow speeds, overloaded servers, and vague technical specs that confused non-tech users like me.

The Catalysts

I tried VPS hosting, thinking it was the solution, but ended up signing onto outdated hardware or oversold plans. Every site needed different specs, yet most providers offered only cookie-cutter setups with no clarity.

Resilience and Hardwork

So I decided to learn it all; how to manage cloud servers, what specs matter, and how to make hosting cost-effective without sacrificing performance.

That’s when the lightbulb turned on.

Building with Intention

01

Venture Into Designing World

Once I solved the hosting puzzle, I focused on design. I started helping others: friends, small business owners who needed websites that worked and looked good.

02

SEO and Marketing

But then came the next challenge: no traffic. That sparked the next chapter which is diving deep into SEO, Google Ads, and how to drive meaningful visibility.

03

High Returns

From learning to execution, I slowly built a full-service model: from design and hosting, to visibility and growth.

It didn’t happen overnight.

But over time, what began as a freelance project became a micro agency. Small, lean, and fully cloud-based. Today, Total Web Solutions helps clients across Malaysia, Singapore, and Australia build beautiful, functional, and visible websites, all managed under one digital roof.

Our Remote Team

We don’t have a central office. Instead, we work in the cloud powered by passionate freelancers and digital nomads across continents.

Together, we combine design, tech, and marketing into websites that grow businesses.
Kho
Founder, SEO & Google Ads (Malaysia)
SJ
Website Design & Client Engagement (Australia)
Raudha
UX/UI & Website Design (Malaysia)

What We Stand For

Simplicity

Clean, clear, and effective digital work.

Transparency

No guesswork. Just honest conversations.

Performance

Everything we build is made to last and made to scale.

Storytelling

We believe every business has a story worth sharing.

People’s First

Every project matters and we treat it likewise.
Service

Curious About Our Service?

Portfolio

See our work

Let’s Write Your Digital Story Together

Whether you’re a solopreneur, a growing team, or just starting your journey, we’re here to help you show up online with confidence.


From idea to launch, design to traffic, we’ve got you